Description Key features Specifications Installation FAQ's CTSP10 SureFlow Plus Counter Top Boiler 10L Filtered 3kW The CTSP10 SureFlow Plus Counter Top Boiler 10L Filtered 3kW is a high-performance mains-fed hot water dispenser designed to deliver instant boiling water. With a 10-litre capacity and powerful 3kW heating element, this compact countertop unit provides a reliable supply of filtered hot water on demand, making it ideal for offices, staff kitchens, hospitality settings, and catering environments. Engineered for efficiency, hygiene, and ease of use, the SureFlow Plus eliminates waiting times and removes the need for kettles. Instant Filtered Hot Water – The SureFlow Plus delivers near-boiling filtered water instantly, removing the need to wait for kettles to boil. 10 Litre Capacity for High Demand – With a 10-litre internal capacity, the unit is designed to handle frequent use throughout the day, making it suitable for medium to high-demand environments. Powerful 3kW Heating Element – The integrated 3kW heating system ensures rapid recovery and consistent water temperature, allowing continuous use, even during peak periods. Countertop Space-Saving Design – The compact counter top format allows the unit to be installed in kitchens, canteens, and breakout areas without taking up valuable floor space. Energy Efficient Operation – Designed with efficiency in mind, the boiler maintains hot water at optimal temperature while minimising energy consumption compared to repeated kettle use. Direct Mains-Fed Connection – Connected directly to the mains water supply, the unit provides a continuous supply of hot water without manual refilling. Model: CTSP10 SureFlow Plus Counter Top Boiler Product Code: CPF2100 Capacity: 10 litres Heating Power: 3kW Water Temperature Output: Approx. 95–98°C Dispensing Type: Hot water only Installation Type: Counter top / countertop installation Connection: Direct-to-mains water supply with integrated filtration compatibility Dimensions: H610 x W260 x D555 (mm). Tap clearance to drip tray 200mm The CTSP11H6 is a mains-fed hot water boiler and requires connection to both water and power supplies for correct operation. Installation Requirements: – Connection to mains water supply– Standard 230V electrical connection– Suitable countertop space for installation– Waste connection recommended for overflow and safety discharge ✔ Rental Customers: Installation is included and carried out by an Active Water Coolers engineer✔ Purchase Customers: Professional installation is available as an optional extra✔ Customers may install independently, but a qualified plumber is strongly recommended This ensures the unit is installed safely, efficiently, and in line with best practice. INSTALLATION Frequently Asked Questions – SureFlow Plus Counter Top Boiler 10L What is the SureFlow Plus CTSP10 water boiler? The CTSP10 SureFlow Plus Counter Top Boiler 10L Filtered 3kW is a mains-fed commercial hot water boiler designed to deliver instant near-boiling filtered water. With a 10-litre capacity and 3kW heating element, it provides a fast and efficient alternative to kettles in offices, kitchens, and catering environments. How much hot water can the CTSP10 produce? The CTSP10 has a 10-litre storage capacity and a powerful 3kW heating system, allowing it to deliver a steady supply of hot water with a rapid recovery rate. This means it can handle frequent, back-to-back use in busy environments. What temperature does the water reach? The unit dispenses water at approximately 95–98°C, which is ideal for: Tea and coffee Instant soups Food preparation This near-boiling temperature ensures high-quality hot drinks and fast preparation times. Does the CTSP10 require a mains water connection? Yes. The CTSP10 is a direct-to-mains hot water boiler, meaning it connects directly to your building’s water supply. This provides a continuous supply of hot water without the need for manual refilling. Where is the CTSP10 typically installed? The CTSP10 is commonly installed in: Offices and staff kitchens Canteens and break rooms Hospitality venues Commercial kitchens Warehouses and industrial sites Its compact countertop design makes it ideal for locations where space is limited but demand for hot water is high. Does the CTSP10 need regular servicing? Yes. Regular servicing is recommended to maintain performance, hygiene, and efficiency. Servicing is FREE when renting this water boiler Typical servicing includes: Filter replacement Internal descaling (if required) System safety checks General maintenance If purchasing this water boiler outright, the option to add a 6 monthly service from an Active Water Coolers engineer is available. Is a mains-fed water boiler better than using kettles? For most workplaces, a mains-fed water boiler offers several advantages: Instant hot water with no waiting time More energy efficient than repeated kettle use Safer in busy environments Higher capacity for multiple users No manual refilling required
